Product Searching

Because we know that if there is no responsible person in China, it is impossible to find suitable suppliers, and it is impossible to communicate with them smoothly to ensure their professionalism. Felipe’s Importadores Limited has an office in Shenzhen, providing you with a comprehensive supplier search service, and will definitely find the most satisfactory and suitable supplier for you.

  • Product research:  We want to understand your situation and learn as much as possible about the products you want to buy, so that we can ensure that the suppliers we select best meet your requirements.

  • Market research:  We investigate the positioning of the products you need in the Chinese market, the location of the most reliable suppliers, and how to establish contact with them.

  • Looking for suppliers:  We look for suppliers that best meet your requirements, contact them and establish cooperative relationships, and if necessary, we will visit the supplier’s factory to prevent supplier fraud.

  • Budget:  We will conduct a preliminary price consultation based on the expected purchase quantity and prepare a budget.

  • Final report:  We generate a report to record the results and conclusions of this operation and the budget obtained.

 
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Services Offered

Search For New Products

China and the world is constantly in innovation, the creation of new technologies and new pipelines is the order of the day, so is the lowest-cost replica ofpatent-free products established.

 As a company we are attentive to the departure of these new products to the Market, when the study on them is favorable customers are informed through a newsletter, making known the product and prices, for greater details such as shipping prices to different countries and purchases in greater quantities do not hesitate to contact us. 

 

Price negotiation

Negotiating prices and purchasing conditions with Chinese suppliers is always the most difficult step in purchasing Chinese products. The main reason is that there are three obstacles.

  • Language communication:  Many suppliers do not speak English or Spanish and cannot communicate effectively with customers in other countries. But our Chinese employees can overcome this problem. They can contact a very large number of suppliers and avoid ignoring high-quality suppliers who do not speak English and Spanish.

  • Business culture:  There are huge  cultural differences between China and other countries. Only Chinese employees and Chinese business experts can avoid this difference when negotiating. A wrong step may cause us to lose the supplier or not meet the price requested by the customer. Many customers want to find the cheapest price possible, regardless of the possible impact on the supplier, their employees and the final product.

  • Presence: Chinese suppliers like to negotiate in person, because for them, the most important thing is to build mutual trust with customers. This is also one of the main standards of FELIPE’S IMPORTADORES LIMITED. The difference between us and other importers is that while we are dealing with importers, we hope that we can talk with our customers and suppliers at the same time to understand and build closer relationships. In short, there is no way to close an important business without meeting in person with our supplier and at least visually with our clients.

 

Quality management

Quality control of the merchandise before embarking in China to its destination is essential if we want to avoid surprises. Felipe’s Importadores Limited. ensures that all the parameters required by the client are met and in addition to documenting all the work carried out.

  • Pre-shipment inspection:  One of our technicians will inspect the merchandise prior to loading, strictly following the customer's instructions.

  • Inspection management:  If any incident is detected, the client will be informed immediately to avoid sending merchandise in poor condition. In addition, we would contact the supplier to clarify the situation and solve the problem.

  • Graphic report:  We take detailed photographs of the most important parts of the product sample, previously indicated by the client. The photographs are sent and discussed with the client to follow his instructions.

  • Visual Report:  In the same way, we make one or more videos during the inspection so that the client can have a general idea of ​​the situation of the merchandise purchased.

  • Full inspection report:  With all the data we make a written report so that the client has a record of the work carried out and can consult this information when he deems it appropriate.

 

Import management

Importingprocess is a process that, because of its complexity, consumes a lot of time and resources.  Werecommend that you always leave this work in the hands of professionals, avoiding possible complications and res reservating the forces for the most important tasks in your company.

We take care of everything, but you will know at all times the situation of the process. Here's the work we do:

  • Contracting  ofthe  forwarder:  We work with trusted forwarders to ensure that the embarkation of your goods is carried out in optimal conditions and that we will be informed immediately in case of any  incident.

  • Insurance contracting:  We offer you to take out insurance for your merchandise. Although this decision is optional, it is highly recommended.

  • Preparation of documents:  We write for you the Bill of Lading,  the Certificate of Origin and all documents relevant to the import.

  • Calculation of tariffs:  Buswe collect for you the tax applicable to your product in the country of destination. We also find out if there are legal drawbacks to the importation of said product.

  • Customer service:  We will be at your disposal 24 hours over the internet or phone in case any problems or incidents arise in the process.

  • Online tracking software:  You can follow the entire import process through our tracking software through our website. You will also have to download all the documents of the operation whenever you want.

  • Final report:  We send you a report with the results and conclusions of the operation, as well as the budgets generated.

 

Logistics support

Partner facilities in  Shenzhen and major commercial cities:

Two specialized wineries

Mainly for maritime shipments: 5880㎡

Mainly for express and air shipments: 3500㎡

  • Grouping and consolidation of goods from different suppliers and customers if necessary to save shipping costs.

  • Modification and customization of packaging,packaging, branding.

  • Support of floating security stocks in China.

  • Coordination and management of freight transport

 

Audit at China factory

Unsurprisingly, one of the biggest problems in importing from China is mistrust. It is difficult to know if the chosen proveedor is an establishedfactory, or it is actually some kind of commissionist  intermediary or as in many cases a trading company.

An on-site audit to the factory clarifies alldoubts, ensuring that the supplier is in a position toproduce the goods required by thecustomer.

  • Factory visit:  We travel to the supplier's  factory. We visit the facilities, talk to the responsible staff and find out the details most relevant to our client.

  • Obtaining corporate information:  We corroborate  and collote  the previous information that customer has provided us about the supplier and complete it with first-hand  data and government validations.

  • Photographic Report*:  We photograph the factory in every possible detail. The photographswill be sent and commented on as soon as possible with our customers.

  • Visual Report*:  Similarly we make one or more videos during the audit so that the customer can get an overview of the factory situation.

  • Full audit report:  With all the data a written report is generated  un informe por escrito so that the client has a backup of the work done and can consult this information whenever he needs it.  *Photos and videos are subject to possible recording prohibitions derived from industrial secrecy.

 

 

Visit to international fairs

For many companies the first contact with the Chinese market occurs at international fairs such as the CantonFair, which is twice a year.

Organizing a good agenda and being accompanied by profesionals is the best option to take advantage of the time to stay in China. Take advantage of the service that Felipe’s Importadores Limited. it offers you:

  • Briefing:  We meet with you by videoconference to clarify all questions regarding your trip and give you the relevant tips to get started on the right foot  in China.

  • Budget:  We prepare a document with the detail of expenses, including unforeseen ones. Our extensive experience in the field allows us to accurately predict the various costs and diets in the country.

  • Agenda:  We take care of theregistration of the people who willattend,  dwe defined the dates and times of visit to the fair, as well as the leisure and tourism times, so that the client does not waste a minute of their trip.

  • Booking:  We book hotels,  plane and train tickets and pick you up at the airport. Some of these reservations can only be made in Chinese, so it is often made impossible for the customer to carry out this part without help.

  • Accompaniment service(full-time): A member of the company will be with you all the time, guiding you in Chinese culture and geography, and taking care of your well-being and meeting schedules, a personal assistant during your trip to China.

  • Translation service:  An interpreter will accompany you so that you do not have problems in a country where people who speak English, let alone Spanish, are rarely found.

 

Agenda of visits to china

Preparing a visitation schedule in China can be  a  real headache, which is why Felipe’s Importadores Limited. we offer a complete preparation and accompaniment service so you don't have to worry about anything but your business.

  • Briefing:  We meet with you by videoconference to clarify all questions regarding your trip and give you the relevant tips to get started on the right foot  in China.

  • Budget:  We prepare a document with the detail of expenses, including unforeseen ones. Our extensive experience in the field allows us to accurately predict the various costs and diets in the country.

  • Agenda:  We take care of theregistration of the people who willattend,  dwe defined the dates and times of visit to the fair, as well as the leisure and tourism times, so that the client does not waste a minute of their trip.

  • Booking:  We book hotels,  plane and train tickets and pick you up at the airport. Some of these reservations can only be made in Chinese, so it is often made impossible for the customer to carry out this part without help.

  • Accompaniment service(full-time): A member of the company will be with you all the time, guiding you in Chinese culture and geography, and taking care of your well-being and meeting schedules, a personal assistant during your trip to China.

  • Translation service:  An interpreter will accompany you so that you do not have problems in a country where people who speak English, let alone Spanish, are rarely found.

 

Accompaniment and translation

China is a difficult country for communication. Even in tourist offices, taxis or transport services, it's not easy to find people with English skills.

Moreover, in the professional field, Chinese culture is decisive in informing and negotiating. Cultural misunderstandings can wipe out all business opportunities in a country where face-to-face contact and trust are key factors.

That's why Felipe's importers  offer you an accompaniment, translation and interpretation service by one of our Chinese experts. This professional will not only act as a translator but will help you understand Chinese culture and how to relate to your people.

 

Document translation

The correct translation of documents from Spanish to Chinese is highly complex and requires professional services. Felipe's  importers  offers you:

  • Spanish translation – Chinese / Chinese – Spanish.

  • English translation – Chinese / Chinese – English.

  • Translation of contracts into Chinese:  We are specialists in translating documents specific to the international trade sector, such as the Contract of Sale or the Confidentiality Agreement.
    We also offer a Chinese Web Translation service, a must-see step before you start exporting to China.

 

Web translation into Chinese

For many companies the first contact with the Chinese market occurs at international fairs such as the Canton Fair.

Organizing a good agenda and being accompanied by professionals is the best guarantee to take advantage of the time to stay in China. Take advantage of the service that Felipe’s Importadores Limited. it offers you:  

Today it is virtually impossible to enter the Chinese market without translating its corporate website into its language since most Chinese society does not speak English, much less Spanish.

Felipe's importers  LTD. It offers you a professional service of translating websites into Chinese and also hires for you a hosting in China, so that the problem does not arise that internet censorship prevents its customers from visiting your website.

Put yourself in the hands of professionals. Bringyour website to Chinese with Felipe's  Importers  LTD.

 
 

Hourly consulting

If you are thinking of knowing more about the Chinese market, import and export, we offer an hourly consulting service to solve all your doubts.

You will be able to communicate via Skype directly with our offices in China andwe will always address all the concerns you raise with us.